Privacy

Privacy Notice

Effective October 8, 2026

Cogra Marketing Inc. ("Cogra Marketing", "we", "us") is a marketing consultancy based in Ontario, Canada. This notice explains what personal information we collect through cogra.ca, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

We only collect personal information you choose to give us, when you fill in our contact form, email us or use the chat assistant on this site. This may include:

• your name and email address
• your company and role
• anything you tell us in your message or type into the chat assistant

We do not use analytics or advertising cookies on this site. The chat assistant may store information in your browser so that your conversation works as expected.

The chat assistant

The chat assistant on this site is an automated AI tool, not a live person. It is provided by Chatbase and answers questions about Cogra Marketing. Please don't share sensitive personal information in the chat. Conversations are processed by Chatbase and may be reviewed by us to improve the assistant and follow up on inquiries.

How we use it

We use your information to reply to your inquiry and, if we go on to work together, to manage that relationship. We do not sell, rent or trade your personal information, and we do not add you to a mailing list without your consent.

Where it is stored

Our contact form is provided by Microsoft Forms, and form responses and emails are stored in our Microsoft 365 account. Chat conversations are processed and stored by Chatbase and the AI services it uses. This site is hosted by Cloudflare, which may process technical information such as IP addresses to deliver and secure the site, and fonts are loaded from Google Fonts. These providers may store or process information outside Canada, where it may be subject to the laws of those countries.

How long we keep it

We keep inquiry information only as long as needed to respond to you and, if we work together, for the length of that relationship and any period required by law. After that, we delete it.

How we protect it

Access to your information is limited to the people who need it to respond to you, and our accounts are protected with secure sign-in.

Your choices

You can ask to see the personal information we hold about you, correct it, or have it deleted, and you can withdraw your consent to our use of it at any time. Email hello@cogra.ca and we will respond within 30 days.

If you have a concern we have not resolved, you can contact the Office of the Privacy Commissioner of Canada.

Changes to this notice

We may update this notice from time to time. The effective date at the top shows when it last changed.

Contact

Questions about this notice or your information: Sean Graglia, Cogra Marketing Inc., hello@cogra.ca.